Wednesday 8 October 2008

Virgin Outage - more like Outrage

I gather from Virgin help line 50% of its users are without email services, including me! Am thinking of ditching this inefficient service as within the last 6 months there have been many down times. Any ideas which ISP I should change to?
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10 comments:

Aoj and The Lurchers said...

Are you looking for a Broadband package or just an e-mail provider?

If the former, I have not had much problem with BT Broadband. For e-mail, I've found the best is again BT, with the Yahoo service.

8 October 2008 at 12:35
Lindsay said...

Thanks AOJ - rang my computer nerd and at his suggestion have signed up for a google account that runs in tandem with virgin (when it is working) I can now send and received emails via this new account and when virgin come back on line google will merge them. The Yahoo service is probably run on the same lines.

8 October 2008 at 14:01
Suburbia said...

I didn't have mine last night either or my internet. I nearly resorted to pulling out all my feathers and then I remembered only bored parrots do that!

8 October 2008 at 16:58
Lindsay said...

Have been busy with Google mail and am finding it quite easy - when virgin email com back online will see if they merge seamlessly.

8 October 2008 at 17:10
Liz Hinds said...

I am very happy with BT too.

8 October 2008 at 22:39
Jackie B said...

I've heard the new O2 broadband is very good, if you're not too rural that is. Unfortunately we are, but they're very reasonable, especially if you have an O2 mobile.

8 October 2008 at 23:01
Lindsay said...

Thanks all - googlemail is up and running and Virgin has shyly presented herself this morning - so will keep the two running in tandem as the google email is free!

Virgin broadband service is OK it is just their email systems that keep going down.

9 October 2008 at 08:17
Lane Mathias said...

I'm Plusnet or Free-Online or whatever they're calling themselves this week. No real problems with them. (Yet. I've probably jinxed it now!)

Hope you get a smooth service soon

9 October 2008 at 18:23
Hadriana's Treasures said...

We're with Waitrose Broadband(who are owned by BT I think). The helpline is pretty effective, well priced and non-profit making. All profits go to charity (so says my husband!)

9 October 2008 at 20:25
mountainear said...

If you can avoid the help-lines on the sub-continent, BT is good. The UK people are very helpful. (Those are words I never thought I'd write.)

Unless you can access Sky I think all providers rely on a BT line and the quality of your service will ultimately rely on the quality of that and the distance you are from the exchange. We all know that rural exchanges are the last to be updated too.

12 October 2008 at 09:26

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